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COOLSchool Technical Support
cs-support@coolschool.k12.or.us
Questions or comments about this Web site, troubles you may be experiencing maintaining your course, or inquiries about your COOLSchool account.
Our primary support mechanism is e-mail:
· E-mail support is available Monday through Friday,
8 am - 5 pm Pacific time
· Send your support questions to cs-support@coolschool.k12.or.us
· Responses will be provided within 24 hours
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COOLSchool Administration
admin@coolschool.k12.or.us
Questions about certification, teacher training, accreditation, grants, scholarships, concerns from students or parents, and other general information. |
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COOLSchool Registrar
registrar@coolschool.k12.or.us
Questions about registration irregularities, transcripts, credits, or payment for courses. Toll Free: 877-838-6038 (US & Canada) |
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COOLSchool Help
Having a problem? You've come to the right place. In order to get you back on track in a speedy and efficient manner, please follow this five-step guide to problem solving, and then use the topics in the Troubleshooting Table to find advice for specific problems.
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| Please note: LBLESD/COOLSchool Help Desk support is closed on the following holidays: July Fourth, Labor Day, Veterans' Day, Thanksgiving Day and the day after, Christmas Day and the day after, New Year's Day, Memorial Day.
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